In order to use AuthBooks services at any level, and to access certain information or areas of the website, a user may be required to complete a registration form. During registration, a user is required to give contact information (such as name, telephone number or an email address). We use this information to contact the user about products and services on our sites. It is optional for customers to provide demographic information (such as income level and gender), but encouraged so we can provide a more personalized experience on our sites.
When a user purchases a product, we request information from the user on our order form. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our websites, and to direct pertinent marketing promotions to them. We do not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.
Like most websites, our servers use log files to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users.
We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. AuthBooks encourages parents to go online with their kids.
Subject to the legal exceptions listed in this Privacy Policy, AuthBooks will not disclose to third parties contact information uploaded to our websites by our users for the purpose of using AuthBooks products or services.
We send all new customers welcoming emails and may communicate with them regarding our products and services. Visitors who provide AuthBooks with contact information may receive promotional emails. Established users will occasionally receive emails with updates on new products, special offers, and satisfaction surveys. Users may opt-out at any time.
We send all customers emails summarizing their order details, including billing information. These emails are part of the AuthBooks purchase process and cannot be opted out of, though accounts can be deactivated.
We communicate with users on a regular basis to provide requested services and support.
AuthBooks may disclose personal information when required by law or in response to valid legal processes.
We may share aggregated demographic information with our partners.
We use outside credit card processing companies to bill users. These companies do not use personal information for secondary purposes.
In the event AuthBooks goes through a business transition (merger, acquisition, etc.), users’ information may be transferred as part of the assets.
AuthBooks users and visitors who do not wish to receive promotional communications may opt-out by clicking the unsubscribe link at the bottom of our messages.
AuthBooks websites may contain links to other sites. Please note that AuthBooks is not responsible for the privacy practices of such sites.
AuthBooks takes every precaution to protect user information, both online and offline, using SSL encryption and other industry-standard practices. We retain personal information only for as long as necessary or required by law.